Trainer

Candidate Profile

• Ability to work under pressure and deliver.
• Minimum 3-4 years of experience as a Trainer
• Candidate should have trainer’s certification from reputed institute
• Must have proficiency with various software applications programs including Outlook, Microsoft Word, Power Point and Excel
• The profile needs lots of traveling so incumbent should comfortable to travel all over.

Job Description

• Utilize effective presentation & training skills including creative training & learning techniques
• Establish the purpose of the course
• Administer activities to accomplish training stated goals
• Monitor trainee progress and provide timely reporting of all metrics to manager for preparation of the training reports
• Maintain established timelines for topics and activities
• Interact with the client when appropriate & required
• Analyze daily tracking including end of day course evaluations and trainee assessments and make recommendations for appropriate adjustments
• Understand business impacts and responsibility to deliver efficient and effective training that support & account profitability and client satisfaction
• Be a part of the on going call calibration sessions between Quality, Training & Ops
• Monitor, assess and document student progress using the Readiness Recommendation
• Conduct refresher trainings