System cum Desktop Engineer
| Company: |
Enggsol Recruitment Pte Ltd
View all jobs posted by Enggsol Recruitment Pte Ltd |
| Location: | Singapore,SG |
| Industry: | IT Software |
| Keywords: | Software |
| Date: | Dec 04, 2010 |
| Employment: | Permanent |
| Salary: | unspecified |
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Duties and responsibilities of System cum Desktop Engineer
- Installing, configuring, troubleshooting and maintaining PC-related hardware, Printer, network equipment, server, firewall, and router
- Installation of MS O/S (Win98/WinNT/Win2000/WinXP, third party software and in-house developed applications.
- Provide System backup and contingency to meet KPI and SLA
- Provide in-house technical support to internal user and provide 24 x 7 hours standby support to meet KPI and SLA
- Documentation of all user requests and problem resolutions. Adhere to the End-user Support Service Levels at all time.
- Provide technical support for any PBX related problem.
- Management of login IDs for email, Call Management System, LAN and PBX system.
- Collaboration/liaises with /client/vendor/other dept in solving problems or rolling out new services or applications.
- To assist Manager in managing and ensuring that the project is completed within the committed time frame
- Other ad-hoc duties as assigned by Supervisor
- To perform shift duties
Interested candidates please send in your resumes to system@enggsol.net