Shift Manager

The Shift Manager will report to and assist the Store Manager in achieving the company’s growth objectives by maximizing sales and controlling expenses.

Position Responsibilities

• In the absence of the Store Manager, Manager Trainee / Assistant Store Manager will assume their responsibilities
• Communicates and models standards for customer service
• Manages the appearance of the store in conjunction with the store priorities
• Provides a safe environment for employees and customers by identifying and rectifying hazards, ensuring proper ergonomics and maintenance of store equipment
• Manages the training, development and performance of store personnel
• Assures compliance with established operating policies and procedures and Employee Handbook
• Supports the Store Manager in the achievement of controllable expense goals
• Assists the Store Manager in the achievement of store productivity and inventory goals
• Develops and implements action plans that will improve operating results

Education 

• At least 18 years old with a high school diploma or equivalent.

Minimum Requirements

• Minimum of 2 years of related professional experience
• Proven experience in a leadership or managerial position within a related industry (service, retail, grocery, restaurant, etc)
• Strong verbal and written communication skills
• Ability to follow instruction and give attention to detail
• Ability to develop rapport, trust and open communication that enhances the growth and job performance of store personnel