Production Support Team Lead (Java/Oracle/Unix
| Company: |
Enggsol Recruitment Pte Ltd
View all jobs posted by Enggsol Recruitment Pte Ltd |
| Location: | Singapore,SG |
| Industry: | IT Software |
| Keywords: | |
| Date: | Feb 04, 2012 |
| Employment: | Permanent |
| Salary: | unspecified |
| Stay in touch with the latest jobs posted by PMS Information Systems via Email or RSS Feeds | |
Production Support Team Lead (Java/Oracle/Unix)
As part of a banking domain Production Support team, you will be involved in providing 24x7 critical support that requires investigating and troubleshooting issues, as well as providing timely improvements / resolutions to address problems / incidents encountered.
Other core responsibilities include:
- Guide and a team of Application Support Engineers responsible for providing Level 1 and 2 application support activities for groups of related applications in different technology areas
- Responsible for tracking all incidents happening and own the incident until closure
- Process owner of incident management and daily application support escalations
- Conduct daily capacity, SLA and performance review / analysis
- Actively identify areas for improvement to ensure system stability and ease of maintenance
- Participate in COB testing and audit
Requirements:-
- At least 10 years of IT experiences with minimum 4 years of production support experiences in a banking environment
- Recent experiences in leading a team of at least 5 members
- Able to work in 24x7 production support standby
- Technically proficient in Java,Oracle,Unix
Please send your resume to java@enggsol.net mention the position title in the subject line