Production Support Engineer (Java/Oracle/Unix) – Level 2/L3 Support

Production Support Engineer (Java/Oracle/Unix) – Level 2/L3 Support

-          Perform operations monitoring and health check to ensure application is up and running

-          Conduct problem analysis to resolve production issue

-          Raise change requests for any changes into production

-          Deploy changes & releases into Production by following the bank configuration & release management process

-          Ensure that all incidents are handled & resolved within SLA

-          Notify responsible parties if production problems are not resolved and may have downstream impact to other interfaces systems

-          Actively identify areas for improvement to ensure system stability and ease of maintenance

-          Participate in COB testing and audit

-          Support Infra Upgrade & Maintenance

-       At least 3 years of application support experience in banking applicable preferable in L2 or L3 Production Support

-       Familiarity in Java/J2EE, Oracle, Unix  

-          Good customer management and oral skills as position require liaising with the end-users

-       Able to be deployed on 24x7 standby support and be flexible in work schedule (shift rotation required)

-       Ability to put long hours, when required to ensure timely delivery and project success

Please send your resume to java@enggsol.net mention the position title in the subject line