Leasing Consultant
| Company: |
HRI Resources
View all jobs posted by HRI Resources |
| Location: | Singapore,SG |
| Industry: | Banking/Mortgage |
| Keywords: | Leasing, Consultant, Customer Service |
| Date: | Jun 23, 2010 |
| Employment: | Permanent |
| Salary: | unspecified |
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The Leasing Consultant is responsible for all aspects of leasing an apartment home as defined by Company policies and procedures. Responsibilities include locating and qualifying prospective residents, assisting current residents, lease renewals, and rent collection.
Make no mistake about it. A Leasing Consultant position is a sales position. A great Leasing Consultant knows how to determine the needs of a potential resident, address those needs with the right apartment home, and close the sale. Confidence and a little creativity go a long way, both in attracting new residents and interacting with them once they are there.
A Leasing Consultant is also a Customer Service position. The ideal candidate must be able to address the concerns of current residents in a friendly and professional manner. A successful Leasing Consultant must have strong organizational abilities, follow-up skills, and an attention to the little details that often make all the difference with current and prospective residents.
Are you the right person for the Job?
The ideal Leasing Consultant may not necessarily have an apartment leasing background. However, the right candidate should have a minimum of 2-3 years of sales and customer service experience. Here are a few things to consider –
- We are looking for career-minded professionals who recognize the value of a career path. With training and experience a successful Leasing Consultant may grow into an Assistant Community Manager and beyond.
- Good computer skills are needed! A Leasing Consultant may use a variety of programs such as Microsoft Word, Excel, Outlook, Internet Explorer, as well as our proprietary property management software.
- A Leasing Consultant must be able to handle a high volume of telephone calls from current and prospective residents.
- The ideal candidate must adapt to changing schedules that most likely will include weekends and some holidays.
- Multi-tasking and adaptation are key elements to success! Every day is different for a Leasing Consultant. In order to succeed, the ideal candidate must be able to handle constant change in a fast-paced environment and be able to deal with multiple people and various situations simultaneously.
- We are a script-oriented company. A Leasing Consultant must be able to work from scripts both in person and over the telephone.