Java/J2EE Production Support Engineer (L1 support)
| Company: |
Enggsol Recruitment Pte Ltd
View all jobs posted by Enggsol Recruitment Pte Ltd |
| Location: | Singapore,SG |
| Industry: | IT Software |
| Keywords: | Java/J2EE Production Support Engineer (L1 support) |
| Date: | Nov 12, 2010 |
| Employment: | Permanent |
| Salary: | unspecified |
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Java/J2EE Production Support Engineer (L1 support)
Responsibilities:
- Application batch and online monitoring
- Regular healthcheck
- Rerun/restart jobs whenever necessary
- Diagnose/troubleshoot issues reported
- Prompt escalation of issues to Level 2 support
- Track all problem tickets till closed
- Produce reports on application service level including performance and resource information
- Prepare handover reports and perform handover
- Provide sanity testing support during system patches, system upgrades and COB testing
- Participate in COB testing and audit
Requirement
- At least 1-2 years of relevant technical skillset required to support application
- Must have technical knowledge, experience & hands on the following - Java, J2EE, WebSphere Application Server, WebSphere Portal, Oracle, Unix, Portal Application
- Shift rotation on 24x7
- Good team player
- Discipline and have eyes for detail
- Ability to work under pressure and ability to troubleshoot and resolve issues
- Eyes for details and ability to troubleshoot
- Service oriented and able to follow processes in delivering the KPI set
- Able to communicate in English with users
Interested candidates please send your updated resumes to java@enggsol.net