IT Engineer
| Company: |
Enggsol Recruitment Pte Ltd
View all jobs posted by Enggsol Recruitment Pte Ltd |
| Location: | Singapore,SG |
| Industry: | Customer Service |
| Keywords: | |
| Date: | Dec 24, 2011 |
| Employment: | Permanent |
| Salary: | unspecified |
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IT Engineer
Job Requirements:
· Strong technical knowledge in Troubleshooting of PC, Network and Server related problems
· Familiar with Windows Servers Active Directory domain services administration, troubleshooting, health check and fine-tuning
· Experience in Implementing and Maintaining Backup Solutions
· Resourceful Engineer who knows how to solve problems independently using online and offline resources
· Good communication and Interpersonal Skills
· Able to communicate effectively in English
· Well organized, proactive and self-directed, able to perform with minimal supervision and also a team player
· MCSA, MCSE and CCNA certification is an added advantage.
Job Responsibilities:
· Troubleshooting PC, Network and Server related problems
· Ensure Backups are successful and properly done
· Manage Client’s IT Infrastructures
· Provide Recommendations for Upgrades and Improvements
· Carry out Preventive Work on PCs, Servers and Firewalls
· Prepare IT Status Reports / Documentations and Network Diagrams
· Attend to client’s request for IT Products
Interested Candidates send their resumes desktop@enggsol.net
Service Support Engineer
Education/Experience
ITE/Diploma in Information Technology/Electrical & Electronics Engineering or equivalent
Have at least 1 year related working experience
Job Description
24 hours technical front end support to end users
Troubleshooting on both hardware and software issues (e.g. Laptops, PCs, printers, scanners and network connectivity issues)
To assist in other IT related projects or activities (such as upgrades, changes, maintenance and relocation)
Update the incident and coordinate with the helpdesk team or other support group to close the incident
Respond to customer calls which will include problem identification, escalation and resolution of hardware and software problems
Understand and perform the various customer Service Level Agreement (SLA) requirements and elevate or escalate issues when appropriate and/or according to established procedures
Skills Set
Experience in hardware troubleshooting & desktop support
Good interpersonal and communication skills
Interested Candidates send their resumes desktop@enggsol.net