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Desktop Support (Multiple Position)

Company: Enggsol Recruitment Pte Ltd
View all jobs posted by Enggsol Recruitment Pte Ltd
Location: Singapore,SG
Industry: IT Software
Keywords: software
Date: Dec 04, 2010
Employment: Permanent
Salary: unspecified
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Desktop Support-1

  • To provide 1st level / 2nd level support to end-users in troubleshooting and resolving of desktop PC problems (Hardware, software and application) and related peripherals (Printer, scanner, PDA etc);
  • To perform installation, setup, configuration, migration, upgrading and maintenance of desktop PC, OS, software and related peripherals
  • Perform overtime as and when it requires and having 7x24 standby.
  • Strong communication and inter-personal skills
  • Candidate must possess at least ITC or Diploma (from local polytechnics) in IT related field
  • Concepts of basic LAN/WAN networking infrastructure.
  • Knowledge on MS office, Lotus Notes, WinXP, Vista etc

 

  • Desktop Support-2

Duties and Responsibility

 

  • Support security patch testing on Client and Server
  • Provide support for Applications or COE patch testing / support after office hour / weekend
  • Assist in testing of core applications supported by COE team
  • Assist in evaluation of notebooks / PCs / tablets / PDAs, etc
  • Assist in patch testing on the different client environment
  • Assist in creating COE images for the different environment
  • Assist in establishing COE documents and procedures
  • Assist in general lab management
  • Assist in backup management
  • Assist in vetting COE certificates for the different environment Software packaging

 

Requirements

 

Diploma in Information Technology / Engineering

Minimum one year experience

Good knowledge in MS Office, MS Access

Knowledge in Desktop/Server related troubleshooting skills

Knowledge in website development

 

Interested candidates please send in your resumes to desktop@enggsol.net