Desktop Engineer

Company:	Enggsol Recruitment Pte Ltd View all jobs posted by Enggsol Recruitment Pte Ltd
Location:	Singapore,SG
Industry:	IT Software
Keywords:	desktop support
Date:	Dec 17, 2010
Employment:	Permanent
Salary:	unspecified
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1System cum Desktop Engineer

Installing, configuring, troubleshooting and maintaining PC-related hardware, Printer, network equipment, server, firewall, and router
Installation of MS O/S (Win98/WinNT/Win2000/WinXP, third party software and in-house developed applications.
Provide System backup and contingency to meet KPI and SLA
Provide in-house technical support to internal user and provide 24 x 7 hours standby support to meet KPI and SLA
Documentation of all user requests and problem resolutions. Adhere to the End-user Support Service Levels at all time.
Provide technical support for any PBX related problem.
Management of login IDs for email, Call Management System, LAN and PBX system.
Collaboration/liaises with /client/vendor/other dept in solving problems or rolling out new services or applications.
To assist Manager in managing and ensuring that the project is completed within the committed time frame
Other ad-hoc duties as assigned by Supervisor
To perform shift duties

Interested candidates please send in your resumes to system@enggsol.net

Desktop Support (Team Lead)

1) At least 3-4 years desktop support experience and preferably in leading a 3-4 members desktop team.

2) Basic knowledge on Windows OS cloning / Common Desktop software usage and troubleshooting

3) Preferably with basic knowledge in Windows networking, wireless connection and VPN configuration.

Interested candidates please send in your resumes to desktop@enggsol.net