Desktop Enginee
| Company: |
Enggsol Recruitment Pte Ltd
View all jobs posted by Enggsol Recruitment Pte Ltd |
| Location: | Singapore,SG |
| Industry: | Customer Service |
| Keywords: | |
| Date: | Jan 28, 2011 |
| Employment: | Permanent |
| Salary: | unspecified |
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Desktop Engineer
- To carry out migrations at customer locations in line with project migration practices and procedures. Role will comprise four components:
- Planning phase (no travel), assistance with:
- Gathering information from in scope sites
- Liaise with TR (JBE) with respect to site communication and the clarification of migration events
- Scheduling and planning on a site by site basis based on Migration Portal data
- Infrastructure deployment (low travel), assistance with:
- Co-coordinating hardware order and delivery
- Overseeing hardware installation (rack, network, power, etc)
- Migration (High travel)
- On-site migration work where required
- Client support and troubleshooting (Floor walking)
- Liaison with project and partner staff
- Setting up and “kicking off” migrations at large sites which will utilize own staff
- Training and Support (medium travel)
- Assist with developing training packs
- Creation of best practice and lessons learnt over the duration of the migration.
- Ensure good operational handover to local support staff
- Specific Non-functional Tasks
- Ability to cope with project orientated work (associated budget and time constraints)
- Travel, up to 50-60% of time at peak periods
- Capacity to deal with out of hours support
- Ability to interact and communicate well with internal clients at customer site
- Ability to be self sufficient and follow project related processes and procedures
- Interested candidates please send in your resumes to desktop@enggsol.net