Business Office Manager (BOM)

Summary:

Supervise, coordinate, and perform business office functions under the direction of the Administrator in accordance with sound accounting practices.

Responsibilities:

    * Management duties including, but not limited to, hiring, training and developing, coaching and counseling, and terminating department staff as deemed necessary.
    * Prepare and submit reports on a timely basis as required and directed by the Administrator, the company and governmental agencies.
    * Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents.
    * Prepare and submit monthly resident billings for services provided.
    * Monitor and manage the accounts receivable collection process.
    * Pursue past due accounts persistently and maintain proper back-up documentation.
    * Obtain and submit all required documentation to bill third party payers as per program/company guidelines.
    * Maintain financial records including cash receipts, cash disbursements, accounts receivable, accounts payable, payroll journal, and general ledger, as directed.
    * Responsible for ensuring daily bank deposits are made and reconciling all facility cash and checking accounts.
    * Verify that resident trust is accurately recorded.
    * Provide statistics to audit and reimbursement for year end processing.
    * Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for patient trust fund daily.
    * Participate in the resident admission process by providing explanations of the facility's rates, billing cycle and payment terms, including collecting the first month's advance payment upon admission.
    * Supervise and oversee other business office clerical staff, as assigned.

Job Requirements:

    * Minimum of three (3) years related experience.
    * One (1) to two (2) years management/supervisory experience required; office management experience preferred.
    * Effective verbal and written English communication skills.
    * Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
    * Highest level of professionalism with the ability to maintain confidentiality.
    * Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
    * Customer service oriented with the ability to work well under pressure.
    * Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
    * Strong analytical and problem solving skills.
    * Ability to work with minimal supervision, take initiative and make independent decisions.
    * Ability to deal with new tasks without the benefit of written procedures.
    * Approachable, flexible and adaptable to change.